US

US Citizenship and Immigration Services Decides To Drop ‘Nation Of Immigrants” From Mission Statement

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U.S. Citizenship and Immigration Services (USCIS) has changed its mission statement to emphasize lawful immigration and the protection of American citizens.

USCIS’s new mission statement is a “simple, straightforward statement” that “clearly defines the agency’s role in our country’s lawful immigration system and the commitment we have to the American people,” USCIS Director L. Francis Cissna told staff in an email acquired by the Intercept.

The previous statement read:

USCIS secures America’s promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system.

The new missions statement reads:

U.S. Citizenship and Immigration Services administers the nation’s lawful immigration system, safeguarding its integrity and promise by efficiently and fairly adjudicating requests for immigration benefits while protecting Americans, securing the homeland, and honoring our values.

The new mission statement removes “nation of immigrants,” drops the word “customers,” and stresses the importance of ensuring that immigration is legal and in the best interest of the American people.

 

Cissna apparently took particular issue with the word customers, which indicates that the American immigration process should ultimately serve the needs of the applicants and petitioners.

“Referring to applicants and petitioners for immigration benefits, and the beneficiaries of such applications and petitions, as ‘customers’ promotes an institutional culture that emphasizes the ultimate satisfaction of applicants and petitioners, rather than the correct adjudication of such applications and petitions according to the law,” he reportedly wrote in the leaked email.

“All applicants and petitioners should, of course, always be treated with the greatest respect and courtesy, but we can’t forget that we serve the American people,” he added.

The new statement is consistent with President Donald Trump’s assertion that “the United States must adopt an immigration system that serves the national interest.

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